Last updated: January 2025
1. Information We Collect
Asi Industrial Services, LLC ("we," "our," or "us") collects information that you provide directly to us when you:
- Request furnace services or estimates
- Contact us via phone, email, or contact forms
- Schedule appointments for HVAC services
- Subscribe to our newsletters or service updates
- Participate in surveys or promotional activities
The information we may collect includes:
- Name, address, and contact information
- Email address and phone number
- Property address where services are needed
- Service preferences and requirements
- Payment information (processed securely through third-party providers)
2. How We Use Your Information
We use the information we collect to:
- Provide HVAC services and customer support
- Schedule appointments and manage service requests
- Send service confirmations and follow-up communications
- Process payments and maintain service records
- Improve our services and customer experience
- Send marketing communications (with your consent)
- Comply with legal obligations and industry standards
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following circumstances:
- With service providers who assist in our operations (under strict confidentiality agreements)
- When required by law or to protect our rights and safety
- In connection with a business transfer or acquisition
- With your explicit consent
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data transmission and storage
- Access controls and employee training
- Regular security assessments and updates
- Limited data retention periods
5. Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Request data portability
6. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can control cookie settings through your browser preferences.
7. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.